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Credentialing: Submission Checklists

Provider Information Form

Read the following questions to determine if you have completed the Provider Information Form (PIF) requirements. Answering yes to these questions indicates you have met the requirements. 

Do you have an existing network participation agreement on file or did you attach a new Health Net Federal Services, LLC (HNFS) agreement?
Are you including a completed and signed PIF and Credential Attestation, Authorization and Release?
Are you returning the PIF and all relevant materials to the address provided in the footer of your Provider Agreement cover letter?
Have you created a CAQH Provider Data Portal (formerly CAQH ProView) account?
Did you receive notification from CAQH that you were added to the HNFS roster? 
Did you log in to the CAQH Provider Data Portal website and complete the application?
Did you authorize HNFS to access your CAQH Provider Data Portal application information?
Is all of your CAQH Provider Data Portal application information complete and current? 
Did you include an image of your Professional Liability Insurance in your CAQH Provider Data Portal application?

Facilities and Vendors

Read the following questions to determine if you have completed facility and vendor requirements. Answering yes to these questions indicates you have met the requirements. 

Did you include a copy of your current accreditation (Note: if not accredited, please include a copy of your most recent Centers for Medicare & Medicaid Services (CMS) – Medicare site survey.)

Accreditation organizations include:

  • Accreditation Association for Ambulatory Health Care
  • American Academy of Sleep Medicine
  • American Association for Accreditation of Ambulatory Surgery Facilities
  • American Osteopathic Association
  • Commission for the Accreditation of Birth Centers
  • Commission on Accreditation of Rehabilitation Facilities
  • Community Health Accreditation Partner
  • Council on Accreditation
  • Det Norske Veritas
  • RadSite for the Accreditation of Diagnostic Imaging
  • The Joint Commission Accreditation
  • Other accrediting body
Did you include a copy of your current state license/certificate license and applicable certificate(s) (For example, Commission on Office Laboratory Accreditation [COLA], Clinical Laboratory Improvement Amendments [CLIA])?
Did you include a copy of your W-9 (Note: Include a W-9 for each location under a different name or Tax Identification Number)?
Did you include a copy of your current general and professional liability certificates?

Did you include any general and professional claims settlement history details?

  • Initial applicant: Provide any settlement or adjudication that resulted in payment of $25,000.00 or greater in the past 5 years. 
  • Recredentialing: Provide any settlement or adjudication that resulted in payment of $25,000.00 or greater in the past 3 years.

Did you include evidence of Medicare certification?

  • Include a copy of the letter assigning the Medicare number if possible.
  • If there are multiple locations, each location must have its own number or written permission to use an existing Medicare number.
Did you include copies of utilization management/quality assurance policies and procedures, as indicated, if you are not accredited?
Did you complete the entire application?

Facilities

Read the following questions to determine if you have completed these facility-specific requirements. Answering yes to these questions indicates you have met the requirements. 

Did you include copies of applicable policies and/or procedures, if requested in the application?

Arizona, Idaho, Nebraska, and Washington Only: Did you include a copy of your current CMS total performance score and performance adjustment report, if a home health provider?  

Did you fax the report to your Health Net Federal Services, LLC (HNFS) claims administrator at 1-844-730-1373?

Network TRICARE Provider Roster Template

Refer to the following tips when completing our Network TRICARE Provider Roster Template. Also refer to the "How to Complete" tab on the template. For more tips, watch our Network TRICARE Provider Roster Tutorial

Required fields: Complete all fields marked with an asterisk, as this means the information is required. Leaving required fields blank will cause the roster to fail.
Non-required fields: If you choose to not complete these, leave the field blank. Do not enter “N/A” or “pending.”
PCM or specialist: Enter only a “P” or “S”; any other term will cause the roster to fail.
Degree: Enter the specific Degree Code exactly as it appears on the "Degree Reference Tool" tab (for example PA used for physician assistant); any other term will cause the roster to fail.
Specialty 1/Specialty 2: Use the naming convention exactly as it is listed in the "Subtype" column on the "Taxonomy to Specialty" tab; any other verbiage will cause the roster to fail.
Taxonomy Code for Specialty 1/Specialty 2: Enter the taxonomy code for the specialty that is found in the "Taxonomy" column on the "Taxonomy to Specialty" tab.

Address:

  • This must match the U.S. Postal Service (USPS). Check addresses through the Look Up a ZIP Code tool at www.usps.com.
  • You do not need to include suite, floor, building, tower, or plaza information.
Phone number: Enter the number patients use to make appointments.
Fax: Enter the number for receiving authorization notification faxes.
Location National Provider Identifier (NPI): Type II Organization NPI; Matches NPI listed in Remittance NPI
Hospital-based: Identify provider's main location
Location urgent care center (UCC)?: Enter “Y” or “N” only. 
Location convenient care clinic (CCC)?: Enter “Y” or “N” only. 
Location outpatient physical, occupational or speech therapy (PT, OT, ST): Enter “Y” or “N” only. 
Military reserve status: Enter “Y” or “N” only. If your organization does not capture, enter N.
Behavior technicians: Email al supporting documents (basic life support/cardiopulmonary resuscitation certification, criminal history background check) along with completed provider roster.
File name: When saving the roster file, use a naming convention that includes the group name, TIN, roster type, and submission date (For example: First Health_123456789_monthly_09.02.2021).