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Provider Services Hours Changing March 1

Monday, February 24, 2020

Effective March 1, 2020, the Health Net Federal Services, LLC (HNFS) Provider Services Line hours are changing from 8:00 a.m.–5:30 p.m. (Eastern time) to 8:30 a.m.–5:00 p.m. (Eastern time).  

Our Provider Services Line offers support to providers who have Veterans Choice Program and Patient-Centered Community Care claims inquiries related to HNFS-authorized care. We are open Monday through Friday, excluding certain holidays.