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Serving Those Who Serve

Department of Defense – TRICARE®

For over 30 years, HNFS has partnered with the Department of Defense to provide health care services to the men and women who serve, and their family members. Through the TRICARE Program, HNFS currently assists nearly 2.9 million beneficiaries in the TRICARE West Region, including active duty service members, retired, National Guard and Reserve, and family members. HNFS was one of the first companies in the U.S. to develop comprehensive managed care programs for the military and their families.

The TRICARE West Region is comprised of 21 states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (except the Rock Island Arsenal area), Kansas, Minnesota, Missouri, (except the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (areas of Western Texas only, including Amarillo, Lubbock and El Paso), Utah, Washington, and Wyoming.


Department of Veterans Affairs – Veterans Choice Program and Patient-Centered Community Care

Health Net Federal Services, LLC (HNFS) proudly served our nation’s veterans through the Patient-Centered Community Care (PCCC) program and Veterans Choice Program (VCP), providing the U.S. Department of Veterans Affairs (VA) significant help in a time of health care crisis for thousands of our nation’s heroes. Veterans who met appropriate criteria were authorized to obtain medical attention from an HNFS provider in Regions 1, 2 and 4. HNFS ensured nearly 1 million veterans received timely health care in their communities.

The VA assumed management of PCCC and VCP on Oct. 1, 2018. We continue to diligently work with our providers and VA to reconcile accounts.


General Services Administration – Military & Family Life Counseling Program

For over 15 years, HNFS has provided worldwide behavioral health and one-on-one non-medical counseling services through the Military & Family Life Counseling (MFLC) Program for active duty service members, National Guard and Reserve, and their family members. The MFLC Program provides short-term, problem-solving situational counseling; includes a robust network of credentialed, trained, and program experienced counselors supporting 130 military installations in 32 states, two U.S. territories and 17 countries.

Military & Family Life Counselors possess an expertise in engaging service members and their families in ways that minimize or mitigate stigma. Counselors receive extensive readiness training and orientation to include military cultural sensitivity training.


Occupational Health Services

Occupational Health Services (OHS) works closely with the California criminal justice system and local county officials to provide court-mandated anger management, Driving Under the Influence (DUI) Program, and chemical dependency assessments throughout California where they are licensed and certified by the California State Department of Alcohol and Drugs. OHS has 25 years of experience administering successful programs for court-ordered participants and has over 7,500 clients throughout California via flexible program schedules and payment options, and bilingual capabilities in English and Spanish.